From the Midwest's leading Microsoft Partner
The VNKS team is dedicated to delivering fast and reliable resolutions to all support requests. Cases are escalated according to their urgency and sensitivity. Response is guaranteed within 24 business hours, but we typically make initial contact within one to two hours.
If the case is received after normal business hours, its urgency is evaluated and the case may be escalated immediately. For crucial cases received over the weekend, we always respond and we understand that business does not stop for our clients.
Your one-stop resource for customers to find support, project status, and events.
Learn how we help our clients achieve faster time-to-value.
"VNKS Technologies was a fantastic partner in our conversion to Microsoft Dynamics GP. They continue to be a valuable resource as we continue to improve our financial reporting."
"We tried for years to locate a partner and solution that would handle our needs but we always hit roadblocks. VNKS got us past those road blocks with a 'We Can!' attitude and a drive to meet our needs."
"We wanted to go live on our new system very quickly - within 30 days. VNKS Technologies did not hesitate when we presented our rather aggressive timeline. They ran side-by-side with us during the implementation, providing great insight, training and support."
"The VNKS team understands every aspect of our business; what we do, where we are, where we want to be, and how to overcome potential challenges to getting there. Their innovative solution and commitment to supporting us has made a huge, positive difference in how we provide our services."
It would be difficult to justify the overhead cost of hiring an in-house developer, so by working with VNKS we reap the benefits of having a Dynamics GP expert available when needed."
"There were days when our VNKS consultant was onsite from 5:00 a.m. to 8:00 p.m. We have always been pleased with VNKS's thorough work and devotion to our business. They really care about our overall success."
"The VNKS team is guided by a positive attitude rooted in accountability and tenaciousness. Anytime there was a challenge, they were able to make things work. Their success in this project is thanks to their ability to evaluate our processes and come up with more effective solutions. We are very pleased that they were able to adapt to our needs."
"VNKS Technologies was instrumental in providing us with robust ERP and eCommerce platforms. These sophisticated tools help us reduce costs, increase sales and serve our customers better."
"VNKS stands out because in addition to giving us what we need right now, they anticipate what we'll need in the future. By fully understanding our requirements, they are able to devise a long-term strategy for us to maximize the benefits of this technology."
"The VNKS solution has allowed us to focus on providing superior value to our customers by enabling us to spend more time improving our product and our service. VNKS's expertise and creativity developed a leading-edge system that customers have embraced, improving their effectiveness as well as ours."
"I feel that we have not only a vendor, but a true business partner in VNKS. Someone who will be there to help us with our unique needs, without trying to make us conform to a one-size-fits-all solution. Everyone here is grateful and excited to be working with VNKS Technologies."
"From the very beginning, we knew we had made the right choice with VNKS Technologies. Because they took the time to evaluate our processes and find better ways to do things, we have been able to become more efficient. Their credibility and follow-through truly make them stand out."
"VNKS's team is very responsive and patient. Throughout a project, we get many stop and go's from management, and having flexibility from VNKS helped us in getting initial information and waiting for the green light to start moving."
"The VNKS team has years of experience, and transparently communicates which of our expectations are realistic and which are far-fetched given our constraints. Thanks to VNKS's approach and effective delivery, EMSAR doesn't just provide field service; field service is infused into our corporate DNA."
"If we have a question related to GP, we know who to go to. The VNKS team responds quickly to our needs. If a consultant doesn'timmediately know the answer, they go the distance to find a resolution."
"I always have a good experience with VNKS. They are the jedis. I always feel smarter and in good hands when working with them. We don't have any support without VNKS and they're always available to steer us straight when we're in trouble."
"VNKS's technical and functional skills with CRM are a great asset. To be able to build our documents and integrate them seamlessly with CRM has made the quoting process more accessible and user-friendly. These improvements are a true testament to the quality of their people."
"With Microsoft Dynamics GP and expert guidance from VNKS Technologies, we've transformed a two-week project to a project accomplished in one business day."
"With our previous partner it was like the blind leading the blind. VNKS Technologies listened to us, documents our needs and had the right mix of people with technical, functional and customer-focused vision to turn our requirements into reality."
"Our accounting processes have improved thanks to VNKS being adept to proactively recommend improvements. Our IT department just doesn't have the accounting experience necessary to support our team this way."