Formerly known as Microsoft Dynamics CRM
The number one factor to winning loyalty is the customer experience. From sales and service to integrated marketing, VNKS can help you understand your customers in real time and tailor your engagement to their needs.
Choose only the apps you need or bundle them all together. Microsoft Dynamics 365 lets you subscribe to Sales, Marketing, Customer Service, Field Service or Project Service Automation and seamlessly integrate them as your needs expand.
Today's customers have lots of choices. They expect efficiency and personalization - whether they're digging up info, buying something from you or in need of customer service.
Meeting customer expectations at a large scale means you have to streamline processes and information. That's why the first step is to engage customers from a single source. We're here to help guide you from A-to-Z.
With our previous partner, it was like the blind leading the blind. VNKS Technologies listened to us, documented our needs and had the right mix of people with technical, functional and customer-focused vision to turn our requirements into realities.
Overcome your most critical sales and marketing gaps and stop losing time, customers and revenue growth.
5 Daunting Sales & Marketing GapsEvery company is in the customer experience business. Leading companies understand that how you deliver to your customers is just as important as what you deliver.
Get expert input from McKinsey Quarterly in The CEO Guide to Customer Service.
Traditional selling methods aren't quite cutting it in today's connected world. Where are you in your customer engagement evolution?
Find out in a free guide from Microsoft.
Connecting with well-informed and sometimes hard-to-reach customers requires going beyond traditional methods like telephone and email. Instead, you may have to meet them where they're at - on LinkedIn and other online channels - and offer compelling reasons to connect with you based on real insight.
Learn how Dynamics 365 for Sales empowers your sales team in a digital world.
Download the user guide and learn how to put Dynamics 365 for Sales to work for your organization.
"The VNKS solution has allowed us to focus on providing superior value to our customers by enabling us to spend more time improving our product and service. VNKS's expertise and creativity developed a leading-edge system that customers have embraced, improving their effectiveness as well as ours."
"VNKS's technical and functional skills with Dynamics CRM are a great asset. To be able to build our documents and integrate them seamlessly with CRM has made the quoting process more accessible and user-friendly. These improvements are a true testament to the quality of their people."
"VNKS's team is very responsive and patient. Through a project, we get many stop and go's from management, and having flexibility from VNKS helped us in getting initial information and waiting for the green light to start moving." - CRM Administrator
"VNKS stands out because in addition to giving us what we need right now, they anticipate what we'll need in the future. By fully understanding our requirements, they are able to devise a long-term strategy for us to maximize the benefits of this technology."
"The VNKS team understands every aspect of EMSAR; what we do, where we are, where we want to be, and how to overcome potential challenges. Their solution and commitment to supporting us has made a huge, positive difference in how we provide our services."
"The solution has allowed us to focus on providing superior value to our customers by enabling us to spend more time improving our product and our service. VNKS's expertise and creativity developed a leading-edge system that customers have embraced, improving their effectiveness as well as ours."
"The team likes the overall interface a lot better. They find it easier to navigate. VNKS's training really helped the sales team transition to Dynamics CRM." - CRM Administrator
"VNKS took the time to understand the details of our business. With training and mentoring, I am able to configure our Dynamics CRM to serve specific business needs. We have had success with our CRM investment thanks to our partnership with VNKS Technologies!"
"VNKS's team is very responsive and patient. Through a project, we get many stop and go's from management, and having flexibility from VNKS helped us in getting initial information and waiting for the green light to start moving." - CRM Administrator, ABC Laboratories
"We tried for years to locate a partner and solution that would handle our needs but we always hit roadblocks. VNKS got us past those road blocks with a 'We Can!' attitude and a drive to meet our needs."
"The VNKS team understands every aspect of our business; what we do, where we are, where we want to be, and how to overcome potential challenges to getting there. Their innovative solution and commitment to supporting us has made a huge, positive difference in how we provide our services."
"VNKS stands out because in addition to giving us what we need right now, they anticipate what we'll need in the future. By fully understanding our requirements, they are able to devise a long-term strategy for us to maximize the benefits of this technology."
"The VNKS team has years of experience, and transparently communicates which of our expectations are realistic and which are far-fetched given our constraints. Thanks to VNKS's approach and effective delivery, EMSAR doesn't just provide field service; field service is infused into our corporate DNA."
"I always have a good experience with VNKS. They are the jedis. I always feel smarter and in good hands when working with them. We don't have any support without VNKS and they're always available to steer us straight when we're in trouble."
"The VNKS solution has allowed us to focus on providing superior value to our customers by enabling us to spend more time improving our product and our service. VNKS's expertise and creativity developed a leading-edge system that customers have embraced, improving their effectiveness as well as ours."
"VNKS's team is very responsive and patient. Throughout a project, we get many stop and go's from management, and having flexibility from VNKS helped us in getting initial information and waiting for the green light to start moving."
"VNKS's technical and functional skills with CRM are a great asset. To be able to build our documents and integrate them seamlessly with CRM has made the quoting process more accessible and user-friendly. These improvements are a true testament to the quality of their people."
"With our previous partner it was like the blind leading the blind. VNKS Technologies listened to us, documents our needs and had the right mix of people with technical, functional and customer-focused vision to turn our requirements into reality."
Office 365 embeds into your Dynamics applications and let's you initiate
end-to-end processes, right from where you work.
Whether you're considering implementing CRM, or you already own licenses and want to take advantage of Microsoft's connected cloud environment, you've come to the right place. Our CRM services go beyond implementation and provide everything you need - both technically and strategically - to reach your goals while you remain completely focused on growing your business.
We align all stakeholders and focus on transparency throughout every project. Before beginning your implementation, we will ensure the project meets your goals and organizational needs.
We will help you find the right mix of apps to cover all your business needs and customize where necessary to map and streamline your business processes. Additionally, our industry experts will educate your team about best practices and how to implement them in your organization.
Whether you're aiming for the cloud or on-premise, your solution will be deployed in an environment optimized for your business requirements. Best of all, with our managed cloud services, you never have to worry about updates, backups or maintenance!
Even after your team is up and running on your solution, you can count on VNKS for strategic guidance, technical support and educating your users with ongoing webinars, hands-on training and free User Group Meetings.
With training and mentoring from VNKS Technologies, I am able to configure our Dynamics CRM to serve specific business needs. I've never been known as 'tech savvy' person until now. We have had success with our CRM investment thanks to the partnership with VNKS Technologies.
In our connected and customer-centric world, the number one factor driving loyalty is the sales experience.
Selling has changed. Customers find information and reviews on their own, forming opinions and narrowing choices before ever contacting a
salesperson.
Download this free eBook to learn how to transform your sales organization by adopting modern sales productivity technologies.
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